Great news! We are happy to announce that as of June 19, 2020, visits are now permitted to re-enter the residences for visits with their loved ones!
We are happy to welcome families in complete safety, providing a safe environment that meets government standards. All visitors must follow the measures implemented in our residences. The instructions are as follows:
Upon arrival at the residence :
In the entrance:
- All visitors must sanitize hands before entering.
- All visitors must wear a face cover/mask from the moment they enter the building to the moment they leave.
- In order to properly understand the visitors’ state of health, they must complete the Visitor Questionnaire
At the reception desk:
- The receptionist on duty 24/7 will go over each questionnaire to ensure they conform to the requirements.
During the visit:
- Visitors should avoid taking detours and go directly to the resident’s apartment.
- For the time being, visitors are not permitted to use common areas inside the residence.
- All instructions indicated on the posters within the residence must be followed. For example, the maximum number of people allowed in the elevator.
- A two-meter distance must be maintained between people who do not come from the same household. If this distancing is not possible, the number of guests must be reduced.
- Visitors should wash their hands as often as possible with soap and lukewarm water.
- Respiratory etiquette must be respected, such as:
- Cover your mouth and nose with your arm to reduce the spread of germs when sneezing or coughing
- If using a tissue, throw it out as soon as possible and wash your hands afterwards.
*If you are sick or feel the onset of any symptoms, do not visit the residence.
To be noted :
- We recommend that visitors use our visiting rooms to maintain a safe environment inside the residence.
- Outdoor visits continue to be encouraged and allowed at all times. Even if outdoors however, visitors must wear a face cover/mask and maintain a two-meter distance.
- Only trained caregivers are allowed in the apartments of residents who are in self-isolation.
- Caregivers are now obligated to wear a procedural mask (not a face cover), as well as eye protection.