COVID-19 update

Please consult the French version for the updated status report for all of our Résidences Soleil across Quebec

Considering the meteoric increase in the number of COVID-19 cases in the community, we ask everyone around the residence to perform the daily self-assessment of their condition and symptoms for the next 14 days: Symptom self-monitoring

As soon as a symptom appears, please:

We are here to take care of you, contact us immediately and do not endanger the health of others.

As of May 14th, wearing a mask will no longer be mandatory for residents, so they will be allowed to circulate in the residence without a mask. However, it is strongly recommended for seniors and those with predisposition or immunosuppressed to wear it and especially in places where it is impossible to maintain 1-2 meters of distance. We encourage you and congratulate all those who will continue to wear the mask, both indoors and in public places outside of the residence, in order to protect you. Here’s the new instructions distributed to residents regarding the obligation of wearing a mask.

Medical masks will still be available at all times at the reception desk and at the medical office.

However, it will be kept compulsory in healthcare institutions and in public transport. So if you go outside, don’t forget to bring a mask with you. Residents can choose to wear the procedure mask or the reusable face covering.

Hand disinfection is mandatory upon entering and leaving the residence. Frequent hand hygiene must remain a priority, which is why we raise awareness and take action on Covid-19 and offer training to our residents on a daily basis.

Residents must notify us if they suspect that they have been in contact with a symptomatic or suspected person. We will then initiate our preventive protocol and ensure that they get tested on site quickly.

We recommand our residents to avoid using public transit during the pandemic due to the possibility of increasing the rate of community transmission of Covid-19.

Social distancing instructions must be observed inside and outside the residence. 

We can share meals again, without the obligation to respect 2 meters between everyone in our magnificent dining room.

Instructions and hygiene measures to be observed in the dining room:

As of November 25, the entire booster dose (3rd dose) of the vaccination campaign in our residences has been successfully completed for all eligible residents (depending on the date of their 2nd dose). This vaccination has been combined into the influenza vaccine for all residents wishing to do so. Below you will find the up-to-date vaccination dates, for all of our residences, in a transparent manner:

Intended for and organized by our residents, the main objective of this program is to raise awareness and remind people of the essential actions to take in order to protect themselves from the virus. This idea came to us after reviewing the training of all our employees, and the one given to the families of our residents. We then told ourselves that the only untrained ones were our residents, and they really liked this innovative idea. This is how, from September 28 to October 4, 2020, the very first COVID Prevention Week began in all of our Résidences Soleil across Quebec.

During these weeks, several videos were presented, followed by training and workshops to concretely apply the best practices. The program offers: training on self-monitoring of symptoms, question-and-answer session with our care staff, workshop on cleaning face covers, workshop on the 6 steps for effective hand hygiene, demonstration experiments, and many more.

In addition, apart from these workshops and training, videos continue to be broadcast in the residence on a regular basis for residents as reminders of these best practices.  

Tow guides are intended to all of our residents, employees, caregivers, family members and all other members of the great Résidences Soleil family.

This unprecedented year was difficult for all of us! We sincerely thank you for doing your part, for being understanding, vigilant and resilient. Your support makes all the difference, because we need the contribution of each and every one of you to keep our environment, our seniors and our employees healthy and safe. Let us be vigilant, continue our efforts to protect ourselves and above all, let’s stay optimistic!

In this short guide, you will find:

Yes, because in the population family gatherings are now authorized in Quebec and the provincial curfew is now lifted for the entire population.

Yes, and upon returning to the residence, there’s no preventive isolation.  

Yes, wearing a mask is strongly recommended for all passengers, as the 1 meter distance can not be respected. It is also advisable to keep windows ajar and to apply rigorous hand hygiene.

Yes, if his presence is essential and he respects the conditions of training and measures. He must obtain the authorization of the Management and a 2^nd training personalized to the situation is obligatory before the next visit. He must also understand the risks inherent in his visit for himself and his loved ones. It will also be mandatory for him to present his vaccination passport.

No, Yes, all visitors are welcome.

It is not mandatory, it is a safety protocol that has reassured our residents and families for over 30 years now. We watch over our residents and so we can help and intervene quickly if needed.

For residents who feel the first symptoms of COVID-19, screening is required immediately. Isolation becomes mandatory until the results are ready, and residents must stay in their apartment. Our staff will closely monitor the progress of their symptoms on a daily basis. Potential contacts are immediately listed through to our efficient investigation protocol. If necessary, and if their condition changes quickly, we will take no risk and transfer the resident to the hospital.

We have also developed a provincial COVID Crisis Unit made up of experts available 24 hours a day to support management.

Yes. Of course, families of a resident who has tested positive, is in isolation or is exposed to any probable risk are always be promptly contacted individually by telephone (unless the autonomous resident refuses that we inform his family). Also, since the start of the pandemic, we have been keen to be transparent and to provide a reliable, readily available source of information. This COVID-19 updates page has been created to help families review the real current situation of each of our residences. You are therefore able to review each confirmed case throughout the province (differentiating between residents actually staying at the residence and residents who tested positive and unfortunately needed to be hospitalized), residences undertaking an outbreak watch, targeted regions and steps, active outbreaks, implemented protocols and particular measures for each of them, as well as collaborations and communications with regional health authorities and CISSS/CIUSSS, etc.

By being transparent, we are able to reassure you, free up the telephone lines of our residences and correct erroneous information published on the daily governmental list. We are proud of having been able to rigorously keep this page updated since March 2020 and of being, even today, the only group of seniors’ residences to publish the situation status of its residences with such transparency. Since the beginning of the vaccination, you have been able to review every scheduled date for first and second doses, as well as the reopening dates for every dining room.

Relatives can keep abreast of the situation and instructions in our residences by subscribing to our Family newsletter.

Yes. By reservation, our counsellors can gladly meet you 7 days a week, according to preventive and safety measures. We have developed a rigorous visit protocol that still allows us to keep a warm, friendly approach. Several options are also possible to organize a virtual visit in keeping with your availability. You can find the details of our Safe Visits Commitment here – book a meeting today!

Good news! We are now able to show you our common areas and activity rooms! The Ministry has given us its approval.